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Protocall Services Partners with EMR Provider TitaniumProtocall's Welltrack HelpNow contact center services integrate directly PORTLAND, Ore., April 24, 2024 /PRNewswire/ -- For over 30 years Protocall's behavioral health contact center, HelpNow, has set industry standards for round-the-clock access to high-quality crisis care. Received calls are documented within Protocall's custom database and sent to the caller's care provider. Now, higher education institutions with Titanium Schedule can directly import HelpNow call reports into their EMR, significantly reducing administrative time and human error. Protocall's HelpNow contact center services integrate directly with Titanium's electronic medical record software. Following the principles of cohesion that are built into all of Protocall's Welltrack ecosystem products and services, this functionality delivers:
According to Monica Osburn, Executive Director of North Carolina State University's Counseling Center and Prevention Services, "The Titanium integration feature has been a game changer to seamless communication for staff at the Counseling Center. It was extremely easy to set up and has made the management of HelpNow reports much easier for staff." This integration will positively impact the services on a quarter of Protocall's 400+ college and university partners that use Titanium. Phil Evans, CEO of Protocall Services, shared, "We are thrilled to partner with Titanium to further simplify our colleges and universities' administrative processes on behalf of their students and the staff that provide their care. Partnerships like this one are all about making care easier for students to access and for colleges to provide, and we look forward to continuing to innovate with partners like Titanium." About Protocall Services View original content to download multimedia:https://www.prnewswire.com/news-releases/protocall-services-partners-with-emr-provider-titanium-302125887.html SOURCE Protocall Services |